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FAQ's

How long does delivery take?

Our Matcha tea is shipped directly out of Durban North and usually takes around 1-3 working days after your payment clears. If you are in the Durban area, your delivery should be with you within one working day.

We use Dawn Wing Couriers and once your order is paid, you will receive a tracking number.

What is your refund policy?

There are NO hidden terms and conditions. Simply return your Matcha tea to:

Po Box 22435
Glenashley
Durban
4022

And email us the tracking number to info@mymatcha.co.za

Any side-effects associated with Matcha Tea?

Our Matcha Tea is 100% all-natural. That means we don't add any additives, because of this the only natural ingredient found in Matcha that can give you negative side effects is caffeine.

Why is Matcha Tea so Expensive?

It is unfortunately. This is because of the time it takes to prepare each harvest.

Only young tea leaves are used and and individually hand picked after they are shaded for 2 weeks before harvest. They are then steamed and ground carefully, by hand.

We are still one of the most competitively priced Matcha suppliers in South Africa however, and we have 100% pure Matcha Tea.

Note each packet gives you 90 servings, that’s a mere R3.98 per cup of Matcha. That’s half the price of a cup of Nespresso!

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